Refunds
& Returns

Returns

If for any reason you are not fully satisfied with your purchase, you can return your goods within 30 days of receipt and we will be happy to offer you an exchange or refund.

This is only applicable if returned item(s) are complete, in resaleable condition, unused and in its original packaging.

Please email us should you like us to arrange collection of your return and the cost of this will be deducted from any refund due. Alternatively, you can return your order to:

POSH Trading Co Returns
The Fulfillment Company
Building 03, ICS House
Hall Road
Maldon
Essex
CM9 4LA

Please note this does not apply to made-to-order, besoke or special order products.

Damaged or Faulty Items

If, on the rare occasion, your order arrives and your product isn’t in perfect condition please contact our customer service team within 7 days of receiving your order. Please make sure to include clear photos and a description of the damage as well as images of the packaging so we can assist you further.

Changes & Cancellations

We are unable to cancel orders once they have been shipped, therefore if you need to cancel your order, please contact our customer service team immediately after your order has been placed.

Refunds

Your refund will be processed within 7 days of your item being received or cancelled. Please note refunds will be made to the original method of payment only and you will be notified by email when your refund has been processed.

For anything else please contact us: